Rinku is an ad campaign tracking and optimization platform for media buyers and performance marketers, accessible at rinku.cc and app.rinku.cc.
In the context of this Privacy Policy, Rinku acts as the data controller for the personal data of registered Clients. For End User data processed through your tracking campaigns, you (our Client) are the data controller and Rinku acts as the data processor on your behalf.
Contact: support@rinku.cc
We collect data in two distinct contexts:
A. Account and Client Data — data you provide directly when registering and using the platform:
| Data type | Examples | How collected |
|---|---|---|
| Account information | Email address, password (hashed), timezone | Registration form |
| Billing information | Payment method (processed by payment provider), billing address | Subscription checkout |
| Campaign data | Campaign names, offer URLs, traffic source configs, routing rules, token mappings | Platform usage |
| Usage data | Feature usage patterns, login timestamps, IP address, browser/device type | Automatically collected |
| Support communications | Messages sent via email or support channels | Direct contact |
B. End User Tracking Data — data collected through your tracking URLs. See Section 4.
We use your account and usage data for the following purposes:
We do not use your data for targeted advertising and do not sell it to third parties.
When an End User clicks on a link tracked by Rinku, our system processes the following data to generate analytics:
As a Client, you are the data controller for End User data and are responsible for providing appropriate privacy notices, obtaining required consents, and ensuring lawful tracking in all jurisdictions where your campaigns run.
End User tracking data is stored for the duration of your plan's retention period (Basic: 6 months · Expert: 18 months · Self-Hosted: determined by your setup) and then permanently deleted.
We do not sell your data or your End Users' data. We share data only in limited circumstances:
| Data type | Retention period |
|---|---|
| Account data | Duration of account + 30 days after deletion request |
| Tracking & analytics — Basic | 6 months from collection |
| Tracking & analytics — Expert | 18 months from collection |
| Tracking & analytics — Self-Hosted | Determined by your infrastructure |
| Billing records | 7 years (legal/tax compliance) |
| Support communications | 3 years from last interaction |
You may request deletion of your account and associated data at any time by contacting support@rinku.cc. We process deletion requests within 30 days, except where retention is required by law.
We implement industry-standard technical and organizational measures to protect your data:
In the event of a data breach affecting your personal data, we will notify you within 72 hours of becoming aware, as required by applicable law.
We use cookies on rinku.cc and app.rinku.cc for:
We do not use advertising or third-party tracking cookies on our platform.
Depending on your location, you may have the following rights:
California residents (CCPA): You have the right to know what data we collect, request deletion, and opt out of sale. We do not sell personal data.
To exercise any right, contact support@rinku.cc. We respond within 30 days. Identity verification may be required.
Rinku operates globally and your data may be processed in countries outside your own. Where data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or other mechanisms recognized under applicable data protection law.
The Service is not directed at individuals under 18. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal data, contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated by email and by updating the "Last updated" date above. Continued use of the Service after the effective date constitutes acceptance of the updated Policy.
We aim to respond to all privacy-related inquiries within 5 business days.